How to be an effective manager? It’s a learning process. I do feel that it comes naturally for me. But it’s not easy. Most people don’t know how to do it. I make mistakes as well.
But there are some very important things to focus on: feedback, honesty and challenge.
I need to listen. I need to give objective feedback so my guys can improve. It has to be honest and what I believe in. It’s dealing with personal feelings, so being careful also helps.
In our line of work, people want to be challenged. I like to see extra things being performed. I like to see people delivering more than asked. I subscribe to underpromise, overdeliver thinking.
I also value leadership. I feel my job is to make all of you leaders.